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Secure Messaging

You can now communicate with our office online using the Army Medicine Secure Messaging Service (AMSMS) provided by Change Healthcare. Of course, you can still call us, or come in for a face-to-face office visit-this is just an added option for you. Our central appointment line is still available at 855-227-6331.  Instructions on how to register, can be found below.

Registering for Online Access To Our Office

The registration process is quick and easy, it should just take a few minutes. 

  1. To get started, go to Follow the prompts to register. You can use any web accessible device. Or you can call 1-866-309-4138
  2. To ensure security, we must accept your application online before you can use the service. Please allow us up to three business days to process your request.

Starting Sept. 30, 2018: Our Federal Support Team can be reached via email at or phone at 1-866-309-4138.

Is the online communication service difficult to use?

We think you’ll find the messaging service neatly organized and easy to use. The first time you log in, we recommend taking a few seconds to review the 'Quick Tour' presentation that pops up in your browser window.

What health care services can I access online?

Available services are listed below. Once you select the type of message you’d like to send, you simply compose the message and send it to us. AMSMS is not for urgent of emergent matters since a response may not be immediate. Please allow up to three business days for routine communications.

    Consult Your Doctor (webVisitTM)

Use a webVisit to consult us about non-urgent health conditions or symptoms. In a webVisit, you’re presented with a series of questions about your symptoms and other important health information. Your answers help us determine the best course of treatment for you.

     Request An Appointment

Request an appointment online and avoid waiting on hold or playing phone tag with our office.

     Request Medication Refills

Request a prescription renewal when you need additional refills for a prescribed medication. Once we approve your request, we can electronically route it to your pharmacy for filling.

    Request a Lab or Test Result

Ask us to forward information about recent lab results or diagnostic tests to you electronically.

    Send a Note To Your Doctor or Doctor’s Office

Use this feature to ask routine administrative and health questions.

To access the Army Medicine Secure Messaging Service (AMSMS) Click HERE


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