Welcome to the
Emergency Department Home Page. Our professional staff of Physicians, Nurses and
Technicians are well trained and standing by to provide emergency care to you
and your family if and when you need it. Let us be your Safety Net.
Lower Waiting Times
No one likes having to wait to be seen when
they are not feeling well. This is especially true of Emergency Room visits. We
are proud to announce that the average wait time at Ireland Army Community
Hospital Emergency Department is well below the national average.
When you are discharged from our Emergency
Department, you will not have to drive to a pharmacy and experience long wait
times. We have an onsite pharmacy located just outside the Emergency Department
waiting area. When the pharmacy is closed, your prescription will be filled
right in the Emergency Department through our Flex Rx System.
Transport to a Higher
Level of Care
Should you or a family member need to be
transported to a trauma center or other higher level facility, we have one of
the most qualified ambulance services in the area that is standing by to serve
you. Our ambulance service is located onsite and it is fully staffed 24 hours a
day, 7 days a week with highly trained paramedics and emergency medical
If you have ever visited an Emergency Room,
you have most likely wondered why it takes so long and some people are taken
back quicker than others. The method used to determine who is treated first is
called Triage; a French word meaning "to sort". When the word
triage is used medically, it means to see the sickest, or potentially sickest,
patients first. We use four triage levels.
Emergent: Patients require
immediate attention to prevent loss of life, limb, or eyesight.
Urgent: Patients who have the
risk to deteriorate into life-threatening conditions, such as loss of life,
limb or eyesight without timely care.
Non-Urgent: Patients who develop
an illness or injury over the past 24-48 hours, or those that pose no threat
to loss of life, limb or eyesight. Patients enrolled to a Primary Care
Manager may want to use sick-call procedures (active duty) or call the
Central Appointment Line at (800) 493-9602 before coming to the Emergency
Routine: Patients requesting
medication refills, consults to other doctors, or other routine healthcare
needs. Routine patients should follow the procedures above for seeing your
regular healthcare provider. This will alleviate excessive waiting in the
Upon arrival in the Emergency Department,
our clerk will register you into our computer system. Please be prepared by
having your Military ID card and any secondary insurance cards ready. After
registration, a Registered Nurse will gather information about your condition,
perform an initial evaluation and assign you a triage level according to your
current complaints, past medical history, and physical condition. You will be
seen according to your triage level, not by the order of arrival.
Please know that our staff is fully
committed to providing the highest quality of care to all patients. We strive to
see all patients in a timely manner while putting quality and safety first. We
are all members of the Fort Knox community as well as partners in service to the
Army and our great Nation.
The ER physician comes to the team after spending eight
years in school. After medical school, a one year internship and three year
residency follows. Physicians must pass written and oral exams to become board
certified in Emergency Medicine.
The ER nurse must complete a four year degree to obtain a
Bachelor of Science in Nursing and then pass a licensing exam to become a
Registered Nurse. All nurses in the Emergency Department are RNs. The nurse is
the patient advocate responsible for triaging and assessing the patient's
condition, completing doctors orders and ensuring that patients receive
treatment for their pain.
The Army Medic completes a four month program at Fort Sam
Houston, Texas. Upon completion, they are EMT qualified and are able to perform
a variety of tasks in the hospital setting to include taking vital signs,
collecting blood samples, initiating IV therapy and performing EKGs. More than
half of our medics have served overseas in Iraq and Afghanistan.
Registration Clerk/Unit Secretary
This essential member of the team is one you don't often
hear about. They handle the communication needs of the Emergency Department
which includes: ordering diagnostic tests, calling requested consults, preparing
medical discharge instructions and registering patients.