Ireland Army Community Hospital
Ireland Army Community Hospital
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GOVERNMENT LINKS

ARMY HRC

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COMBAT-RELATED SPECIAL COMPENSATION

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MEDCOM OMBUDSMAN

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CIVILIAN LINKS

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VETERANS AIRLIFT COMMAND

 

 

WARRIOR IN TRANSATION OMBUDSMAN
Mr. Rito Serna
Resiliency Center
BLD 1480 Room 145
(502) 626-6148
(502) 299-7859
rito.serna@amedd.army.mil
Mrs. Terry Hairston
Ireland Army Community Hospital
Room 7-4
(502) 624-9823
(502) 295-1817
terry.hairston@amedd.army.mil

Have a problem or question?
There is help available

 

Your Ombudsman is a neutral, independent and impartial resource for Soldiers and their Families. The Ombudsman will help resolve any issue for Warriors in Transition, to include medical matters, personnel, finance, legal, transition benefits, Veterans Administration, etc. The Ombudsman will also assist non WTU Soldiers with medical care issues.  In every case, the Ombudsman will attempt to link the Soldier or Family Member with appropriate subject matter experts. 

 

WOUNDED SOLDIER AND FAMILY HOTLINE

1-800-984-8523
Overseas DSN: 312-328-0002
Stateside DSN: 328-0002

 

HOTLINE PURPOSE

 

  • To offer wounded, injured, or ill Soldiers and their family members a way to share concerns on the quality of patient care.
     

  • To provide senior Army leaders with visibility on medically-related issues so they can properly allocate resources to better serve Soldiers and families.
     

  • The hotline is an avenue to gather information about medical care as well as suggest ways we can improve our medical support systems.
     

  • The hotline has not been established to circumvent the chain of command, but rather to give Soldiers and family members an additional means to resolve medical-related issues.  Any type of retribution directed towards those who use the hotline will not be tolerated.

 
 
 
Ireland Army Community Hospital