Ireland Army Community Hospital
Ireland Army Community Hospital
 ACCESS TO CARE LINK TO AN EXTERNAL SITE
    IRACH ATC STANDARDS
 
    APPOINTMENTS
    BENEFITS
    DIRECTORY
    ENROLLMENTS
    PATIENT SERVICES
    SERVICE CENTER
    TRICARE NORTH
    ABOUT US
    ACCESS TO CARE
    APLSS SURVEY
    COMMANDERS STAFF TOWN HALL
    CONTACT US
    DIRECTIONS AND MAPS
    EXTERNAL LINKS POLICY
    FOR SOLDIERS
    ICE EVALUATIONS
    MEDICAL POSTING DISCLAIMER
    PATIENT SAFETY/QUALITY OF CARE
    PATIENTS RIGHTS
    PRIVACY NOTICE
    PROTECTED HEALTH INFORMATION
    VISITORS POLICY
    WEB ACCESSIBILITY
    APPOINTMENT CENTER
    HEALTH BENEFITS OFFICE
    NEWCOMERS
    PATIENT ADMINISTRATION
    PATIENT REPRESENTATIVE
    REGISTRATION
    WTU OMBUDSMAN
    ALLERGY & IMMUNIZATION
    ARMY HEARING & AUDIOLOGY
    BARIATRIC SURGERY PROGRAM
    BEHAVIORAL HEALTH
    CENTRAL EXAMS
    CHIROPRACTIC
    DERMATOLOGY CLINIC
    DIABETIC EDUCATION
    EDUCATIONAL/DEV. INTERVENTION SERVICES
    EMERGENCY DEPARTMENT
    ENT CLINIC
    LABOR & DELIVERY
    MAMMOGRAPHY
    MEDICAL SPECIALTY CLINICS
    MEDICAL SURGERY UNIT
    MILITARY READINESS CLINIC
    NURSING SERVICES
    OBSTETRICS/GYNECOLOGY
    OCCUPATIONAL THERAPY
    OPHTHALMOLOGY
    OPTOMETRY
    ORTHOPEDICS
    PATHOLOGY DEPT
    PATIENT CENTERED MEDICAL HOMES
    PEDIATRIC CARE CLINIC
    PHYSICAL THERAPY
    PRE-OP SAME DAY SURGERY
    RADIOLOGY
    RESPIRATORY THERAPY
    WOMENS HEALTH
    ATTERBURY TROOP CLINIC
    MCCOY TROOP CLINIC
    NELSON TMC
    ROCK ISLAND CLINIC
    EMERGENCY DEPARTMENT
    EMS/AMBULANCE
    DENTAC
    FT KNOX RED CROSS
    RELAY HEALTH
    SRP
    VA CLINIC
    VENTAC / VETCOM
    Chaplains Office
    COLD WEATHER SAFETY
    COMMUNITY HEALTH
    ENVIRONMENTAL HEALTH
    FAMILY READINES GROUP
    FLU PREVENTION
    BARBER SHOP
    PHARMACY INFORMATION
    WARRIOR TRANSITION BATTALION
    NUTRITIONAL CARE
    WEEKLY MENU
    EXTERNAL LINKS
    DOCUMENT LIBRARY
    FOIA Officer
 
Image of the iSalute Program logo

VIEW OUR COMMAND PHILOSOPHY

ARMY PROVIDER LEVEL SATISFACTION SURVEY - APLSS
 

Ireland Army Community Hospital cares about APLSS. 

 

APLSS, Army Provider Level Satisfaction Survey, is a survey that is administered by the Office of the U.S. Army Surgeon General. The survey focuses on issues ranging from how the provider communicated with the patient during the visit to questions regarding access to care, cleanliness of the facility, and courtesy of the staff. Patients are randomly mailed a letter asking them to complete a brief questionnaire regarding their care at Ireland. There are three different ways a patient can fill out the questionnaire. The first is by calling the toll-free number and a voice response system. The second method is writing the answers and mailing the survey in the provided pre addressed and stamped envelope. The third method is an Internet based survey where the patients can log in with the username and a password provided in the letter sent to them about the survey. The results of this survey are confidential and provide immediate feedback for the leadership of the Ireland Community Hospital as well as the Office of the U.S. Army Surgeon General.

 

Why is the APLSS so important to the Ireland leadership?

  First, all comments and concerns are always a top priority for every member of your Ireland Team. We continuously strive to provide the best healthcare for our patients. We are taking big steps everyday to help improve our services that will provide the best patient care experience possible.  The MTF leadership cannot change what they do not know. When a patient fills out the APLSS survey, the scores are tabulated and reflect the actions of the Provider, other staff and the facility as a whole.

 

So next time you get an APLSS letter in the mail, please take the time to fill

 out the survey.  The responses that you, the patient give to the Ireland Team,

help all the patients at the clinic receive the best care possible.

Ireland Army Community Hospital