Access to Care:
Right to impartial access to treatment or accommodations that are available and
medically indicated, regardless of race, creed, sex, national origin, or
Respect and Dignity:
Right to considerate respectful care at all times and under all circumstances,
with preservation of your personal dignity.
Confidentiality: Right to personal and informational privacy manifested by
Wearing of appropriate
personal clothing and religious or other symbolic items within army regulations
as long as they do not interfere with diagnostic procedures or treatment.
Assurance of reasonable
privacy for interviews and examinations and the opportunity to have a chaperon
Expectation that any
discussion or consultation about your case will be conducted discreetly and
Care for your medical
record, in a way that ensures it is read only by people who have an official
need to know and by others legally authorized by you.
Expectation that all
communications and records pertinent to your care be treated as confidential.
Request for transfer to
another room (if available), if other patients or visitors in your room are
You will be placed in
protective privacy when considered necessary for personal safety.
Public Law 91-596, 5 (a) (1) as amended by Public Law 105-241, September 1998
states ď Each employer shall furnish to each of its employees employment and a
safe place of employment which are free from recognized hazards that are causing
or are likely to cause death or serious physical harm to its employees. The
right to safety in the hospital, within the standards of practice and the care
Management of Pain: As a patient in the hospital you can expect your
reports of pain to be believed. We are concerned and committed to pain
information, relief, prevention, and management. The staff is committed to
respond quickly to address your reports of pain.
to know the name and status of the people who provide your care and which one is
responsible for your care.
right to complete and current information about your diagnosis, treatment, and
any known prognosis (expected outcome) in terms that you or your legal
representative can understand.
The right to access people outside the hospital by means of visitation or verbal
and written communication. Access to an interpreter (if available) when
language barriers are a problem.
Right to a second opinion with another provider. If an appropriate provider
isnít available, you may consult with a specialist outside of the government
system at your own expense.
Continuity of Care:
Right to information about continuing health care requirements that are
essential when you are discharged from the hospital.
to advice, informed participation in decisions involving health care based on a
clear concise explanation of the condition, technical procedures (including
assessment of serious side effects), problems related to recuperation,
probability of success and anticipated benefits of the proposed treatment.
Refusal of Treatment:
You have a right to refuse treatment within the extent permitted by law. When
your desires violate professional and ethical standards, your practitionerís
relationship with you may be terminated upon reasonable notice.
You have the right to designate a representative to make health care decisions
for you if you become unable to do so. You have the right to formulate an
advance directive (living will and/or medical durable power of attorney), and to
actively participate in the discussion of ethical issues pertinent to your care.
may be moved to another facility only after explanation of the need for the
transfer and acceptance by the new facility.
Hospital Rules and
Regulations: You have the right to information about hospital rules and
regulations applicable to your conduct as a patient and how patient complaints
are initiated, reviewed and resolved.
Your Rights when your
Child is a Patient: Questions and concerns about your (minor) childís
treatment will be fully addressed, and you will receive medical advice when you
Information: You must give correct and complete information about present
complaints, past problems, hospitalizations, medications, and other matters
relating to your health. You should report changes to your doctor. You should
also make it known if you clearly understand the plan of action and what is
expected of you.
Instructions: You must follow the treatment plan as outlined by your health
care provider, to include directions from nurses and other healthcare workers as
they carry out their plan of care. You must comply with our rules, keep
appointments, and call hospital staff or doctors when you are unable to do so.
Refusal of Treatment:
You are responsible for your own actions when you refuse treatment or do not
follow the doctorís instructions.
You are responsible for following hospital rules and regulations affecting
patient care and conduct.
You are responsible for prompt payment of any and all financial obligations
incurred while under treatment.
Consideration: You must be concerned with the rights of other patients and
hospital staff. You should assist in the control of noise, and the number of
people coming to your room. Respect the property of other persons and the
The hospital supports the developmentally disabled (to include senior citizens),
from exploitation, neglect, or abuse. Depending on the nature and extent of
your needs, protective services may range from counseling to full guardianship.
As a patient, ask your doctor or nurse what to expect regarding pain and pain
management. You should ask for pain relief when pain first begins and discuss
relief options. You need to help the medical staff evaluate your pain.
You are to Protect
Others from Illness or Infection: You should discourage friends and family
from visiting if they are sick or have been exposed to a communicable disease
such as chicken pox.
Should you believe there is a dilemma around the issues of admission, treatment,
or discharge you have the right to express your concern with any member of the
patient care staff.
Reporting of Patient
Complaints: You may express your concerns, recommendations, question, and
complaints to the Patient Representative at 624-901 or the Chaplainís office at
Reporting of Ethical
Issues: You can report ethical issues or concerns to the Ethics
Committee by calling 624-9714. After normal duty hours contact the AOD at