VIEW OUR COMMAND PHILOSOPHY

Preparing for Your ER Visit

1. Before an emergency arises, have a plan for what to do with other family members, such as children. If they are not old enough to stay by their self, make a list of relatives or neighbors that can help at a moment's notice.

2. Please make sure to bring your medications, or your list of medicine(s) and any known allergies. You may know this by heart, but in an emergency, it is sometimes difficult to remember. It is a good idea to keep an up-to-date Health History Record easily accessible to bring with you.

3. Please ask questions if you are uncertain or confused.

4. Please be patient! Tests and procedures that ordinarily would take several days to complete can be done here in several hours. Those hours will yield crucial information, but may be tiresome for you.

5. Make sure you let us know the name of your primary doctor.

6. Make sure we have your current address, telephone number, ID Card and insurance information.

7. We are committed to providing care to all patients. Insurance agencies and other 3rd party payers require us to gather information. If you have any questions or concerns please ask a staff member.

For Infants and Children

  1. Please pack a bag with extra diapers, bottles and necessities.

  2. Bring a few comfort items for your child such as a blanket, stuffed animal or other favorite item.

  3. Bring a few toys, books or other items that may help your child remain calm while waiting.

  4. If your child has swallowed a medication or household substance, please bring the container with you. If your child has swallowed an object, bring an example of the object if possible.

  5. If you think your child may be admitted, bring along some necessities such as a change of clothes and a toothbrush.

Other Helpful Information

• An ATM is located in the Basement Lobby
• Vending Machines are located near the main elevators
• Smoking is not allowed in the hospital. There are designated smoking areas near the Cafe Entrance

Common ER Terminology

ER doctors and nurses may use words that are new to you. Here's what some of them mean:

• triage - a process that helps doctors see the sickest patients first
• admitted - to stay in the hospital overnight
• chart - a paper that records your temperature, heart rate, and how the doctor will help you
• discharged - to be sent home from the hospital
• sutures - stitches to help deep cuts heal
• injection - a shot
• papoose - a soft board with Velcro straps that is used to keep arms and legs still so doctors can put in stitches or take care of an injury without you moving around too much
• stat - to do something as fast as possible