Military Readiness - PCMH

General Information

Receive dedicated Soldier care in your Area of Operation (AO), increased physical therapy services, dedicated Behavioral Health, pharmacy and dietitian services, improved care coordination, Internal Case Management services, expanded ancillary care (pharmacy, radiology, and lab),improved medical readiness, and decreased ER utilization.

For Healthier, Stronger, and more Resilient Soldiers - To Fight the Fight!

If you have not been seen in the Military Readiness Clinic in over six months, please take the time to complete the attached worksheet and bring with you to your appointment: Initial Encounter Worksheet

This information will help us ensure better medical history and preventive care is documented in your electronic medical record.

Our schedules are now available approximately six months out, especially for those requiring their annual PHA.

TRICARE Online Patient Portal:

Relay Health Handout

Primary Care Behavioral Health

Contact 502-626-9891/9884

Post-Deployment Soldiers
What does it feel like for a Soldier to return home from a war zone? For some Soldiers the adjustment is fairly easy, but for others returning to a "normal life" can be a struggle. Some returning Soldiers may complain of having nightmares, difficulty sleeping, an increase in irritation or aggression, or perhaps a feeling of being constantly on alert. Other Soldiers may have unexplained aches and pains, a loss of interest i n activities, or a feeling of being drained or numb.

What Does It Mean?
If you or a Soldier you care about is experiencing some of these symptoms, the Soldier may be experiencing depression or post-traumatic stress disorder (PTSD).

Depression is not the normal ups and downs of life. It's an ongoing down mood along with other factors that persists for several weeks or longer. A mix of biological and emotional factors may cause depression. It can affect the total person. In addition to feelings, it can change thoughts, appearance, behavior, and even a Soldier's physical health.

PTSD is an anxiety disorder that can occur after exposure to one or more terrifying events in which grave physical harm occurred or was threatened. It is a severe and ongoing emotion reaction that can interrupt a Soldier's daily life, straining relationships and making it more difficult to focus on work.

It's Not Unusual
Nearly 20 percent of American Soldiers returning from active deployment screen positive for a major behavioral disorder. Of these, 78 percent say they need help, yet only one in four seeks behavioral health specialty care, according to Department of Defense sponsored research. Some Soldiers may be worried about how treatment will affect their chances of deployment. Or they may feel like getting help is a sign of weakness.

The good news for those who are diagnosed with depression and/or PTSD is that both can be treated with a high rate of success.

PCBH is integrated within your primary care clinic
Primary care clinics can identify and address behavioral health needs through simple screening processes.

You and your PCM (Primary Care Manager) will have the opportunity to discuss behavioral health care needs and options which may include prescription medications, counseling or both. Primary care clinics offer services of an IBHC (Internal Behavioral Health Consultant) or a BHCF (Behavioral Health Care Facilitator) or both.

The IBHC is a trained psychologist or social worker who focuses on helping patients develop healthy behaviors or change current behaviors that interfere with overall health and well-being. Consultations with the IBHC consist of one to four 30 minute appointments to focus on your current need.

These consultations help you and your primary care team set a health care plan that involves specific attainable goals and the support, skills development and lifestyle change necessary to meet those goals.

The BHCF is a trained nurse who will contact you by phone periodically to monitor your symptoms, follow up on psychotropic medications and check on how you are managing your health concerns. The IBHC and BHCF may work together and will work with your PCM team to make effective changes to your treatment and address your symptoms.

Prevention is key. Not seeking care could have a negative impact on your life. If you are having any physical, emotional, professional or personal relationship challenges, your Primary Care Manager can help you decide which assistance options might work best for you.

The Facts: Fitness and Deployment
• A diagnosis and treatment of depression or PTSD does not automatically prevent deployment
• Medications can be and are used during deployment
• Participation in the Primary Care Behavioral Health program does not start the chapter discharge or medical board process
• Untreated depression and PTSD are likely to get worse and lead to a fitness problem

Learn More
For more information about depression or PTSD, we encourage you or someone you care about to contact the Primary Care Behavioral Health program number listed at the top of this page. You can also visit for additional information and resources.

Contact Information 

Appointment Line: 800-493-9602 
Nurse Advice Line: 800-TRICARE | Option 1
PCMH Front Desk: 502-626-9743/9744/9745


Weekdays: 8:00 AM - 6:00 PM


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