Patient and Family-Centered Care
The Patient Centered Medical Home (PCMH) is a team-based model built around the premise that the best health care begins with a strong primary care foundation.
PCMH improves the care our patients receive by offering enhanced access to care and increased Primary Care Manager continuity, and by promoting patient- and family-centered evidence-based health care. Patient Centered Medical Homes allow providers and patients to take a more proactive approach to health care, with a stronger focus on prevention. The medical home can reduce the percentage of specialty referrals and result in a PCMH team providing the needed care in one visit. The Patient Centered Medical Home model allows for better coordination of care and improved communication among team members and beneficiaries, while placing emphasis on preventive care and chronic care management, and empowering, patients to participate in their care plan.
How Do I Get Care?
There are multiple ways to receive care in the way that works best for you. We have learned from our experience and listening to you, that both face-to-face and non-face-to-face encounters (virtual care) are needed. Although some medical needs require an appointment, many things can be more conveniently coordinated using technology.
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Appointment Line: 800-493-9602
Nurse Advice Line: 800-TRICARE
PCMH Front Desk: 502-626-9743/9744/9745
Monday - Friday: 8:00 AM - 6:00 PM
Closed on Federal Holidays